Power Surge Protection Plan

A shield for your electronics and appliances

Thunderstorms and power outages can cause damaging electrical surges. A Surge Essentials plan from Direct Energy® delivers coverage for your kitchen appliances, home electronics and even mobile devices.

Surge Protection Plan

  • Up to $2,000 in surge protection*
  • No annual deductible
  • No service visit charge

To see our full suite of plans, visit Step 2 in our Enrollment Section.

Simple and affordable peace of mind

When you purchase a home surge protection plan from Direct Energy®, you'll receive up to $2,000 of annual coverage for the repair or replacement of mobile electronic devices, home electronics, and major appliances in case of a damaging power surge.* And, if disaster strikes, our customer service team is just a phone call away.

*Coverage subject to terms and conditions.
The Direct Energy Essentials Plans ("Plan") are provided by Home Warranty of America, Inc., a Direct Energy company. Direct Energy's affiliates, franchisees, and/or independent contractors will be performing various services under the Plan. Customers must sign up for 1-year commitment (the "Initial Term").There is a 30-day waiting period before coverage begins. Upon expiration of the Initial Term, the Plan will automatically renew at our then current standard rate and terms unless the customer opts out of the auto-renewal option in writing by mail at P.O. Box 500, Lincolnshire, IL 60069 or by email at cancel@hwahomewarranty.com. Sales tax will be added in select states. To obtain a full copy of the Plan terms and conditions, which includes coverage limitations and exclusions, click here.

Frequently Asked Questions

What is an electrical surge?

An electrical surge is an unexpected and uncontrolled spike in voltage on an electrical circuit. In a typical home, these events occur on a regular basis; they can damage unprotected devices instantly or over time.

What types of household items or systems are covered by surge protection?

Our surge protection plans cover various items around your home like:

  • TVs
  • desktop computers
  • Blu-Ray/DVD players
  • gaming systems
  • smartphones
  • tablets
  • refrigerators
  • clothes washers
  • dryers
  • dishwashers
  • garage door openers
What types of protection does Direct Energy offer?

We protect your finances. Our surge protection plan provides up to $2,000 of annual coverage for the repair or replacement of electronics such as mobile devices, home electronics and appliances. We offer whole house surge protection – for all of your electronic devices – for one low monthly price.

Where are our surge protection plans available?

Our surge protection plans are available in all states and Washington, D.C. excluding the following:

  • Arkansas
  • California
  • Delaware
  • Georgia
  • Hawaii
  • Indiana
  • Iowa
  • Nebraska
  • North Carolina
  • South Dakota
  • Tennessee
  • Utah
  • Vermont
  • Washington
  • West Virginia
  • Wisconsin

How do you file a claim?

If you ever have equipment that you suspect is damaged due to a power surge, just call us at (877) 389-0501. We'll send you a claim form. You'll have a licensed repair technician assess the damage, and provide a written repair estimate/invoice.

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