Maintenance Protection Plans

Take care of the parts of your home you need most

Though you can't anticipate when important systems in your will home break, you can certainly have the right safeguards in place. When you select a home maintenance protection plan from Direct Energy®, you'll receive help from trained technicians, which can mean fewer breakdowns, lower bills, and more years of service from the systems you count on most.

Plumbing Maintenance Plan

  • Annual safety inspection, leak check and water heater tune-up
  • Priority service when scheduling appointments**
  • No age restrictions
  • 15% off any repair services**

Heating or Cooling Maintenance Plan

  • Annual system check-up
  • Priority service when scheduling appointments**
  • No age restrictions
  • 15% off any repair services**

Heating & Cooling Maintenance Plan

  • 2 annual system check-ups
  • Priority service when scheduling appointments**
  • No age restrictions
  • 15% off any repair services**

To see our full suite of plans, visit Step 2 in our Enrollment Section.

Home maintenance made simple

Your heating and cooling, plumbing, and electrical systems are essential to your home's comfort. To get as many years of quality service as possible, it's critical you have this equipment inspected and maintained regularly. But those systems checkups can be easy to forget -- unless you enroll in a home maintenance protection plan from Direct Energy.

When you choose the plan that's right for your home and budget, we'll schedule and track all future maintenance for you! More importantly, we cover all homes and equipment regardless of age, and no inspections are required.

Unique solutions for unique needs

Looking for custom coverage for your home? More than one air conditioner or furnace? Special plumbing or electrical needs? Click here for a customized quote or call us at 888-733-1683 to find the best solution for you.

**Applies only when service is performed by a Mister Sparky® electrician for electrical service, a Benjamin Franklin® plumber for plumbing service, or a One Hour Heating & Air Conditioning® technician for heating and cooling service.
The Direct Energy Essentials Plans ("Plan") are provided by Home Warranty of America, Inc., a Direct Energy company. Direct Energy's affiliates, franchisees, and/or independent contractors will be performing various services under the Plan. Customers must sign up for 1-year commitment (the "Initial Term").There is a 30-day waiting period before coverage begins under the repair plan. Upon expiration of the Initial Term, the Plan will automatically renew at our then current standard rate and terms unless the customer opts out of the auto-renewal option in writing by mail at P.O. Box 500, Lincolnshire, IL 60069 or by email at cancel@hwahomewarranty.com. Sales tax will be added in select states. To obtain a full copy of the Plan terms and conditions, which includes coverage limitations and exclusions, click here.

Frequently Asked Questions

How can a maintenance plan help me?

Maintaining your home's essential systems is key to increasing the lifespan of your equipment and protecting your family's safety and comfort. We'll keep track of your maintenance schedule and help you keep your equipment in safe working order. And maintenance plan customers receive a 15% discount on repair services.**

In which states are maintenance plans available?

Alabama, Alaska, Arizona, Arkansas, Colorado, Connecticut, Delaware, District of Columbia, Florida, Georgia, Hawaii, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, West Virginia, Wisconsin and Wyoming.

What kind of plans can I choose from?

We offer plans to protect and maintain your home's heating, cooling, combined heating and cooling, plumbing and electrical systems.

What options do I have to pay for this service?

We accept bank drafts (EFT/ACH) and credit/debit cards (Visa, MasterCard, American Express, and Discover).

How long am I covered by the plan?

Each plan is for one year and at our election will automatically renew on an annual basis at the then current standard rate unless customer opts out of the auto-renewal option in writing by mail at P.O. Box 500, Lincolnshire, IL 60069 or by email at cancel@hwahomewarranty.com.

When does the plan coverage start?

Coverage begins immediately on our maintenance plans.

Can I cancel my plan if I'm not satisfied?

If you haven?t received services under the plan, you may cancel the plan at any time without penalty. If you have received services under the plan and you cancel before the end of the 12 month term then you may owe the lesser of the amount due for the unexpired term or the cost of the services under the plan. Please refer to Section 12 in the Terms & Conditions for full details.

What happens after the 12 months?

We may elect to renew your plan by notifying you of the renewal terms (including any price changes) within 60 days prior to expiration of coverage. Unless we elect not to renew your plan, you will be automatically renewed for another one year term at the then standard rate and terms unless you notify us, in writing, prior to the plan expiration at PO Box 500, Lincolnshire, IL 60069 or by email at cancel@hwahomewarranty.com.

Return to Top