Home Maintenance Protection Plans
Take care of the parts of your home you need most
Though you can't anticipate when important systems in your will home break, you can certainly have the right safeguards in place. When you select a home maintenance protection plan from Direct Energy®, you'll receive help from trained technicians, which can mean fewer breakdowns, lower bills, and more years of service from the systems you count on most.
Plumbing Maintenance Plan
- Annual safety inspection, leak check and water heater tune-up
- No age restrictions
Electric Maintenance Plan
- Annual safety inspection and panel tune-up from experienced electricians
- No age restrictions on equipment
Home maintenance made simple
Your heating and cooling, plumbing, and electrical systems are essential to your home's comfort. To get as many years of quality service as possible, it's critical you have this equipment inspected and maintained regularly. But those systems checkups can be easy to forget -- unless you enroll in a home maintenance protection plan from Direct Energy.
When you choose the plan that's right for your home and budget, we'll schedule and track all future maintenance for you! More importantly, we cover all homes and equipment regardless of age, and no inspections are required.
Unique solutions for unique needs
Looking for custom coverage for your home? More than one air conditioner or furnace? Special plumbing or electrical needs? Browse our plans or call us at (855) 334-3577 to find the best solution for you.
Frequently Asked Questions
Maintaining your home's essential systems is key to increasing the lifespan of your equipment and protecting your family's safety and comfort. We'll keep track of your maintenance schedule and help you keep your equipment in safe working order.
Alabama, Alaska, Arizona, Arkansas, California, Colorado, Connecticut, Delaware, District of Columbia, Florida, Georgia, Hawaii, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, West Virginia, Wisconsin and Wyoming.
We offer plans to protect and maintain your home's heating, cooling, combined heating and cooling, electrical and plumbing systems.
We accept bank drafts (EFT/ACH) and credit/debit cards (Visa, MasterCard, American Express, and Discover).
You are covered under the plan for 12 months. We may elect to renew your plan by notifying you of the renewal terms (including any price changes) within 60 days prior to expiration of coverage. Unless we elect not to renew your plan, you will be automatically renewed for another one-year term at the then standard rate and terms.
If you do not want to automatically renew your plan, you may notify us in writing prior to the plan expiration date.
Email: cancel@directenergyprotects.com
Mail: P.O. Box 2309, Houston, TX 77252-2309
Coverage begins immediately on our maintenance plans.
You can cancel your plan at any time.
If you cancel your plan within 30 days of your coverage start date and you have not received any services under the plan, you're entitled to full refund of what you have paid for the plan. If you cancel more than 30 days after the start date and have not received services under the plan, you will be entitled to a pro rated refund for any payments you've made for the unexpired term of your contract. If you have received services under the plan and you cancel before the end of the 12-month term, you may owe the lesser of the amount due for the unexpired term or the cost of the services under the plan. Please see our Terms and Conditions for complete details.
We may elect to renew your plan by notifying you of the renewal terms (including any price changes) within 60 days prior to expiration of coverage. Unless we elect not to renew your plan, you will be automatically renewed for another one year term at the then standard rate and terms unless you notify us, in writing, prior to the plan expiration at P.O. Box 2309, Houston, TX 77252-2309, by email at cancel@directenergyprotects.com or by phone at (855) 334-3577.
