Home Maintenance & Repair Plans

Protect the critical systems in your home.

Direct Energy® offers protection plans that can safeguard your entire home - from your electrical, plumbing, heating, and air conditioning systems, to your sensitive electronics and appliances. Let us help you find the plan that's right for your home and budget.

Electric Repair & Maintenance Plan

  • Annual safety inspection and panel tune-up from experienced electricians
  • Priority service when scheduling appointments**
  • No age restrictions on equipment
  • $500 coverage per repair incident up to $2,000 annually*
  • 15% off any repair services**
  • 24/7 emergency service

Heating & Cooling Repair & Maintenance Plan

  • 2 annual system check-ups
  • No service visit charge, no deductibles and no age restrictions on equipment
  • Priority service when scheduling appointments and 15% off repair services**
  • $500 coverage per repair incident, up to $2,000 annually*
  • 24/7 emergency service

Plumbing Repair & Maintenance Plan

  • Annual safety inspection, leak check and water heater tune-up
  • Priority service when scheduling appointments**
  • No service visit charges, no deductibles and no age restrictions on equipment
  • $500 per repair incident up to $2,000*
  • 24/7 emergency service

To see our full suite of plans, visit Step 2 in our Enrollment Section.

Complete protection for all the essential systems in your home

Caring for your home is a big job, but no matter how diligent you are, stuff will inevitably break down over time. That's why we encourage homeowners to invest in a comprehensive plan for the whole home.

For example:

  • A home maintenance protection plan helps you keep your home systems in good condition on a day-to-day basis, but it's not what you need when disaster strikes.
  • And while a home repair protection plan provides a safety net for emergencies, it won't take care of daily maintenance on your functioning systems.
    • Thankfully, Direct Energy makes it easy and affordable to get both kinds of coverage from one single plan!

      With a combined maintenance and repair protection plan, you will receive expert care throughout the year to ensure you're getting the most out of your home, plus the peace of mind that comes from knowing breakdowns are covered.*

Unique solutions for unique needs.

Looking for custom coverage for your home? More than one air conditioner or furnace? Click here for a customized quote or call us at 888-733-1683 to find the best solution for you.

*Coverage subject to terms and conditions.
**Applies only when service is performed by a Mister Sparky® electrician for electrical service, a Benjamin Franklin® plumber for plumbing service, or a One Hour Heating & Air Conditioning® technician for heating and cooling service.
The Direct Energy Essentials Plans ("Plan") are provided by Home Warranty of America, Inc., a Direct Energy company. Direct Energy's affiliates, franchisees, and/or independent contractors will be performing various services under the Plan. Customers must sign up for 1-year commitment (the "Initial Term").There is a 30-day waiting period before coverage begins under the repair plan. Upon expiration of the Initial Term, the Plan will automatically renew at our then current standard rate and terms unless the customer opts out of the auto-renewal option in writing by mail at P.O. Box 500, Lincolnshire, IL 60069 or by email at cancel@hwahomewarranty.com. Sales tax will be added in select states. To obtain a full copy of the Plan terms and conditions, which includes coverage limitations and exclusions, click here.

Frequently Asked Questions

How can a Maintenance Repair Plan help me?

Maintaining your home's essential systems is key to increasing the lifespan of your equipment and protecting your family's safety and comfort. Unexpected breakdowns can be stressful and expensive. A maintenance and repair plan is a cost-effective way to keep your equipment in good shape while shielding your budget from unplanned repair costs.

In which states are Maintenance and Repair Plans available?

Alabama, Alaska, Arizona, Arkansas, Colorado, Connecticut, Delaware, District of Columbia, Florida, Georgia, Hawaii, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, West Virginia, Wisconsin and Wyoming.

What kind of plans can I choose from?

We have plans to cover your heating, cooling, plumbing and electrical systems.

What options do I have to pay for this service?

We accept bank drafts (EFT/ACH) and credit/debit cards (Visa, MasterCard, American Express, and Discover).

How long am I covered by the plan?

Each plan is for one year and at our election will automatically renew on an annual basis at the then current standard rate unless customer opts out of the auto-renewal option in writing by mail at P.O. Box 500, Lincolnshire, IL 60069 or by email at cancel@hwahomewarranty.com.

When does the plan coverage start?

There is a 30-day waiting period before coverage begins during the initial term year for repairs. Maintenance coverage begins immediately.

Can I cancel my plan if I'm not satisfied?

If you haven?t received services under the plan, you may cancel the plan at any time without penalty. If you have received services under the plan and you cancel before the end of the 12 month term then you may owe the lesser of the amount due for the unexpired term or the cost of the services under the plan. Please refer to Section 12 in the Terms & Conditions for full details.

What happens after the 12 months?

We may elect to renew your plan by notifying you of the renewal terms (including any price changes) within 60 days prior to expiration of coverage. Unless we elect not to renew your plan, you will be automatically renewed for another one year term at the then standard rate and terms unless you notify us, in writing, prior to the plan expiration at PO Box 500, Lincolnshire, IL 60069 or by email at cancel@hwahomewarranty.com.

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