Electrical Protection Plans
Choose the right plan for your needs and your budget
So many of the modern conveniences we rely on are provided by electricity. So when something happens with your electrical system, it can wreak havoc. That's where Direct Energy® can help! Whether you need coverage for routine maintenance or a safety net for unexpected repair costs, we have plans to fit your life. See our Terms and Conditions for full coverage details.
Electric Maintenance Essentials Plan
- Annual safety inspection and panel tune-up from experienced electricians
- No age restrictions on equipment
Electric Repair Essentials Plan
- No service visit charge, no deductibles, no age restrictions
- $500 coverage per repair incident up to $2,000 annually*
Electric Repair & Maintenance Essentials Plan
- Annual safety inspection and panel tune-up from experienced electricians
- No age restrictions on equipment
- $500 coverage per repair incident up to $2,000 annually*
- Annual safety inspection
Power up with an electrical protection plan!
Your electrical system runs every part of your home, so when there's a problem, it can wreak havoc on your life - and your budget.
And while homeowners insurance is great, it doesn't cover everyday maintenance and repair problems. With an electrical protection plan from Direct Energy, you can secure coverage for annual safety inspections, electrical panel maintenance, and routine repairs for all of your home's wiring, outlets and switches.*
Our plans put you one step ahead of the unexpected. With excellent coverage, no deductibles and no service call fees, you can enjoy the peace of mind that comes with knowing expert help is just a phone call or click away.
View our Terms and Conditions for complete coverage details.
Costs
Without Plan
With Plan*
Circuit Breaker
$307
$0
Outlet
$218
$0
Switch
$200
$0
Service Visit
$120
$0
*Repair plan claims are limited to $500 per service call and $2,000 per plan in the aggregate per plan term. National average cost estimates based on third-party research.Solutions designed with you in mind
Enjoy the confidence that comes with knowing you have protection for home's critical systems when you need it most. Browse our plans, or call us at (855) 334-3577 to find the best solution for your home.
Frequently Asked Questions
If something goes wrong with your electrical system due to age or ordinary wear and tear, your basic homeowners insurance is unlikely to cover the repairs. Our plans help offset these costs and provide the peace of mind of knowing who to call when you have an electrical problem. You'll get reliable service from experienced electricians to help get your system working again.
Alabama, Alaska, Arizona, Arkansas, California, Colorado, Connecticut, Delaware, District of Columbia, Florida, Georgia, Hawaii, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, West Virginia, Wisconsin and Wyoming.
Maintenance Essentials: Our maintenance plan covers an annual inspection and panel tuneup. This helps ensure your home's electrical system is in safe working order, and may even detect small issues before they become big problems.
Repair Essentials: This plan covers repairs to your general wiring, fuse boxes, circuit breaker panels, circuit breakers, switches and outlets. It also covers low voltage wiring for hardwired doorbells, alarm systems, and smoke and CO detectors.
Repair & Maintenance Essentials: You get all the benefits of both the repair and maintenance plans together for one economical price.
The Electric Maintenance Essentials plan includes:
- One annual safety inspection and panel tuneup
- No service visit charge or deductibles
- No age restrictions on wiring or equipment
The Electric Repair Essentials plan includes:
- Repairs to general wiring, meter boxes owned by you, fuse boxes (primary and secondary), circuit breaker panels (primary and secondary), circuit breakers, switches, receptacles, low voltage wiring for hardwired doorbells, alarm systems, and smoke and CO detectors.
- $500 coverage per repair incident up to $2,000 for your plan term
- No service visit charge and no deductibles
- No age restrictions on wiring or equipment
The Electric Repair & Maintenance Essentials plan includes all the benefits of both plans above.
See our coverage summary and Terms and Conditions for complete details.
The Electric Maintenance Essential plan covers maintenance only and do not cover any repairs.
The Electric Repair Essentials plan does not include repairs to or replacement of:
- Any part of your heating or cooling system
- Meter boxes located outside your home or owned by others
- Fixtures
- Doorbells or chime kits
- Telephone wiring
- Smoke or CO detectors
- Surge protectors
The items listed above are also excluded from the Repair & Maintenance Essentials plan.
See our coverage summary and Terms and Conditions for complete details.
We accept bank drafts (EFT/ACH) and credit/debit cards (Visa, MasterCard, American Express, and Discover).
Maintenance coverage begins when you enroll. However, there is a 30-day waiting period before your repair coverage starts. This only applies to your initial year of coverage; if you decide to renew after your first 12-month term, you won't experience any gap in coverage.
You are covered under the plan for 12 months. We may elect to renew your plan by notifying you of the renewal terms (including any price changes) within 60 days prior to expiration of coverage. Unless we elect not to renew your plan, you will be automatically renewed for another one-year term at the then standard rate and terms.
If you do not want to automatically renew your plan, you may notify us in writing prior to the plan expiration date.
Email: cancel@directenergyprotects.com
Mail: P.O. Box 2309, Houston, TX 77252-2309
You may also notify us by phone if you prefer at (855) 334-3577.
You can cancel your plan at any time.
If you cancel your plan within 30 days of your coverage start date, and you have not received any services, you're entitled to full refund of the amount you have paid. If you cancel more than 30 days after the start date and have not received services under the plan, you will be entitled to a prorated refund for any payments you've made for the unexpired term of your contract. If you have received services under the plan and you cancel before the end of the 12-month term, you may owe the lesser of the amount due for the unexpired term or the cost of the services under the plan. Please see our Terms and Conditions for complete details.
