Plumbing Essentials

Protection for your home's vital components.

Your home's plumbing system gets a workout every day. Should the unexpected occur, the damage can mount up quickly. But you can be ready. Plumbing Essentials helps your drains, pipes and water lines continue to perform as you need them to.

Plumbing issues can arise at any time. And it's never convenient. That's why, with Plumbing Essentials, you can make a claim any time of the day or night, 365 days a year.

Costs based on Direct Energy's affiliated and independently franchised Benjamin Franklin Plumbing® straight forward pricing — prices may vary by location.

Needs vary from household to household, so we offer a range of maintenance and repairs plans to best fit those needs.

Discounted rates on the Direct Energy Essentials Plans are only available in the first year of the plan. After the initial term of 12 months under the customer agreement, the plan will automatically renew at the then current standard rate and terms. Offer ends June 30, 2013.

We're here to help.

Make sure your plumbing, air conditioning and heating has the coverage it deserves. For custom, quality, transparent home coverage click here for a quote. Or call us at 855-261-9822.

Useful Resources:

Common kitchen and bath plumbing problems and how to prevent them

Preventative Home Maintenance

Your home's plumbing system: What's your responsibility?

FAQs click to expand $\/$

How does a Plumbing Essentials Plan help me?

As a homeowner, you are responsible for the interior plumbing and drains in your home. Many basic homeowner's insurance policies do not cover repair of interior plumbing and drains. Our plans can help safeguard you against the cost of unexpected repairs.
What states are the Plumbing Essentials Plans available in?

Alaska, Arkansas, Colorado, Connecticut, Delaware, District of Columbia, Florida, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Michigan, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oregon, Pennsylvania, Rhode Island, South Dakota, Tennessee, Virginia, and West Virginia
What kind of plans can I choose from?
- Repair Essentials: Covers your interior plumbing lines valve-to-valve including leaks from the interior water, waste or drain lines for only $6.99 per month ($500 per repair incident, up to $2,000 annually).
- Maintenance Essentials: Includes an annual inspection for leaks and other potential hazards that could lead to a big problem for only $8.99 per month.
- Repair Essentials DELUXE: Includes the Repair Essentials, PLUS covers mechanisms within the faucets and fixtures, toilet tanks, toilet bowls, toilet wax ring seals, shower valves, bathtub and diverter, angle stops, risers and gate valves for only $19.99 per month ($500 per repair incident, up to $2,000 annually).
- Repair & Maintenance Essentials DELUXE: This plan includes all of the benefits of the Repair DELUXE and Maintenance Essentials for only $27.99 per month.
What is included in the Plan?
- The Repair Plans includes all trip charges, labor and parts for covered repairs up to $2,000 annually ($500 per incident). See Terms and Conditions for complete coverage details.
- The Maintenance Plans include an annual safety inspection, leak check and water heater tune-up. See Terms and Conditions for complete coverage details.
What options do I have to pay for this service?

We accept Visa, MasterCard, and Discover.
How long am I covered by the plan?

Each plan is for one year and at our election will automatically renew on an annual basis at the then current standard rate unless customer opts out of the auto-renewal option in writing by mail at P.O. Box 850, Lincolnshire, IL 60069 or by email at cancel@hwahomewarranty.com.
When does the plan coverage start?

There is a 30-day waiting period before coverage begins during the initial term year for the repair plans. There is no waiting period for the maintenance plan.
Can I cancel my plan if I'm not satisfied?

If you haven't received services under the plan you may cancel the plan at any time without penalty. If you have received services under the plan and you cancel before the end of the 12 month term then you may owe the lesser of the amount due for the unexpired term or the cost of the services under the plan. Please refer to Section 12 in the Terms & Conditions for full details.
What happens after the 12 months?

We may elect to renew your plan by notifying you of the renewal terms (including any price changes) within 60 days prior to expiration of coverage. Unless we elect not to renew your plan, you will be automatically renewed for another one year term at the then standard rate and terms unless you notify us, in writing, prior to the plan expiration at PO Box 850, Lincolnshire, IL 60069 or by email at cancel@hwahomewarranty.com

The Direct Energy Essentials Plans ("Plan") are provided by Home Warranty of America, Inc., a Direct Energy company. Direct Energy's affiliates, franchisees, and/or independent contractors will be performing various services under the Plan. Customers must sign up for 1-year commitment (the "Initial Term").There is a 30-day waiting period before coverage begins under the repair plan. Upon expiration of the Initial Term, the Plan will automatically renew at our then current standard rate and terms unless the customer opts out of the auto-renewal option in writing by mail at P.O. Box 850, Lincolnshire, IL 60069 or by email at cancel@hwahomewarranty.com. Sales tax will be added in select states. To obtain a full copy of the Plan terms and conditions, which includes coverage limitations and exclusions, click here.